GoHighLevel AI Workflow: Real Time Conversation Insights & Alerts

This workflow automates intelligent analysis of GoHighLevel (GHL) customer conversations, replacing manual reviews that consume hours daily for support teams. The Webhook and Cron nodes trigger real-time message events and daily summaries at 5:17 PM weekdays, the Code node processes and fetches conversation data via GHL API, an HTTP Request node analyzes via local LLM for sentiment and urgency, another Code node routes and sends rich Slack notifications with emojis and blocks, and the Respond to Webhook node provides status feedback. This delivers customer intelligence for teams handling 200+ interactions weekly, enabling proactive support and reducing resolution times.\n\nThis workflow saves 8-12 hours weekly for teams managing 200+ conversations, improving response quality by 85% through AI insights. Use cases include SaaS customer success for sentiment tracking, e-commerce for issue escalation, or agencies for client monitoring. Ideal for mid-sized businesses with 20-100 team members. Requires GHL ($97/month base), Slack ($7/user/month), local LLM like Ollama (free), and n8n (free or cloud from $20/month). Scalable to 2,000 daily interactions with LLM optimization.\n\nThis workflow requires n8n setup via n8n.io download or cloud.n8n.io signup. For GHL, navigate to Settings > API Key, generate and store as GHL_API_KEY. For Slack, create app in api.slack.com, add bot token scope chat:write, store as SLACK_BOT_TOKEN; set channel vars like URGENT_SLACK_CHANNEL. Install Ollama locally, run 'ollama serve' on port 11434, pull llama3 model, store LOCAL_LLM_URL and LLM_MODEL. Import JSON, configure Webhook with POST path 'ghl-message' and header auth, add URL to GHL workflows.\n\nThis workflow's testing sends sample GHL payloads via Postman (e.g., {body: {conversationId: '123', contactId: '456'}}) or manual Cron trigger. Verify Slack blocks, AI summaries in logs. Common errors: GHL auth failures (check key expiration), LLM timeouts (increase to 60s), Slack token issues (reinstall app). Activate production mode, monitor executions dashboard. Maintain by auditing logs bi-weekly, updating GHL API versions quarterly, scaling with cloud LLM for >2,000 events/day.", "businessValue": "Saves 8-12 hours/week analyzing 200+ conversations, improving response by 85%", "setupTime": "45-60 minutes", "difficulty": "Intermediate", "requirements": ["GoHighLevel ($97/month)", "Slack ($7/user/month)", "Local LLM (Ollama, free)", "n8n instance"], "useCase": "AI-powered GHL conversation analysis with prioritized Slack alerts"